1. Introduction

Shilan Dental Aesthetic respects patient privacy and is committed to protecting personal and medical data.

2. Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Date of birth
• Dental and medical history
• X-rays, intraoral images, and facial photos
• Treatment plans, notes, and clinical records

We do not collect or store any payment or financial card information.

3. How We Use Information

Collected data is used to:

• Provide dental care and treatment
• Manage appointments and patient communication
• Maintain medical records
• Improve services and patient experience
• Send reminders via SMS or WhatsApp

4. Cookies and Tracking

We use cookies, Google Analytics, and Meta/Facebook Pixel to analyze website usage and improve functionality. These tools do not give us access to personal medical records.

5. Data Protection

Appropriate technical and administrative measures are applied to protect patient data against unauthorized access, disclosure, or loss.

6. Data Sharing

Patient data is not sold or shared with third parties except where required by law or for essential clinic operations under confidentiality obligations.

7. Your Rights

Patients may request:

• Access to their data
• Correction of inaccuracies
• Deletion of personal data
• Restriction of processing

Requests must be sent to: contact@shilandental.com